Support

Questions, answered.

Do I need to be 21?

Yes. You must be 21 or older to browse, order, and pick up. Bring a valid government ID.

Can I order online?

Yes. Add items to your bag and check out — you reserve online and pay at pickup. No card is needed online.

How do I pay?

Pay at pickup in the shop. Your total is shown at checkout and in your confirmation email.

Where do I pick up?

Canna-Rite, 919 SW Military Dr, San Antonio, TX 78221. Most orders are ready in about 30 minutes.

How do I use a discount code?

Enter your code (like CR10-XXXX) in the cart or at checkout. Codes are tied to the email they were sent to, so use the same email at checkout.

Can I see lab results?

Yes. When a certificate of analysis (COA) is uploaded you can view or download it on the product page. Every batch is tested — ask in store anytime.

When do new products land?

Fresh drops land every Monday morning.

How do I track my order?

Use the order number from your email on the Track page, or sign in to My Account to see every order and reorder in one tap.